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Go to the shopShipping and Return Policy
Shipping and Return Policy
Shipping Policy
At Dills Deals Shop, we aim to provide fast and reliable shipping for all orders. We offer a variety of shipping methods to meet the needs of our customers.
Shipping Rates and Delivery Times
Shipping fees are calculated at checkout based on the delivery address and shipping method selected. Domestic orders typically arrive within 3-7 business days, while international orders may take 7-14 business days, depending on the destination. Shipping times may vary during peak seasons or due to unforeseen delays.
Order Processing
Orders are processed within 1-2 business days. Once your order has been processed and shipped, you will receive a tracking number to monitor the status of your delivery. Please note that orders placed on weekends or holidays will be processed on the next business day.
Return Policy
If you are not fully satisfied with your purchase, you may return the item within 30 days of receiving it. Items must be returned in their original condition, unused, and with all packaging intact. To initiate a return, please contact our customer service team for a return authorization.
Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the product is defective or damaged during shipping. We recommend using a trackable shipping service for returns to ensure that the item reaches us safely. We cannot guarantee receipt of returned items without tracking.
Exchanges
We accept exchanges for defective or incorrect items. If you wish to exchange an item for a different size, color, or product, please contact our customer service team, and we will assist you in processing the exchange.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 7 days of receipt. We will arrange for a return or replacement at no additional cost to you.
Refunds
Refunds will be issued once the returned item has been inspected and accepted. The refund will be processed to the original payment method used for the purchase. Please allow 5-7 business days for the refund to be reflected in your account, depending on your payment provider.
· Questions or Concerns
For any shipping or return-related questions, please contact our customer service team at support@dillsdealsshop.com. We are here to assist you and ensure your satisfaction.
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