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Go to the shop#Frequently asked questions
Find answers to common questions about our products, shipping, returns, and more.
What is the estimated delivery time for my order?
Domestic orders typically arrive within 3-5 business days, while international orders may take 7-14 business days.
Do you offer free shipping?
We offer free shipping on all domestic orders over $50. For international shipping, fees apply based on the destination.
Can I change the shipping address after placing my order?
Address changes can be made within 24 hours of order placement. Please contact our customer service immediately.
How do I know if an item is in stock?
Product availability is displayed on each item’s page. If it is out of stock, you can sign up for a restock notification.
Do you ship to PO Boxes?
Yes, we do ship to PO Boxes within the United States, but please note that international shipments cannot be delivered to PO Boxes.
What do I do if I received a damaged item?
Please contact our customer service team within 7 days of receiving your order for a return or replacement.
Can I modify or cancel my order after it has been placed?
Orders can be modified or canceled within 24 hours of placement. Contact customer service to make any changes.
What warranty do your products come with?
Most products come with a one-year warranty. Specific warranty details are available on the product page.
How do I use a discount code?
Enter the discount code at checkout to apply your savings. Please note that only one discount code can be used per order.
Can I return a sale item?
Sale items are final sale and cannot be returned or exchanged unless the item is defective.
